At The Kitty Custodian you're more than just a "client." We value transparent communication that you can count on. We are committed to respecting you and your home at every step of the process. Building trust is important to us, and we don't take it lightly.
You Got Questions?
You Got Questions?
We got answers.
We got answers.
How does our relationship work?
What should I do before The Kitty Custodian team arrives?
You hired us to clean your house so you don't have to. Doing a quick declutter of floors and surfaces helps our cleaners do their best work and save time!
What areas of Minnesota do you serve?
We serve all of the Twin Cities metro area including but not limited to: Saint Paul, Minneapolis, South Saint Paul, Inver Grove Heights, Eagan, Burnsville, Bloomington, Richfield, Edina, Apple Valley, Rosemount, Newport, Cottage Grove, Woodburry, Maplewood, Oakdale, Roseville, Vadnais Heights, White Bear Lake, Mahtomedi, Edina, Minnetona, Eden Prarie, Wayzata, Plymouth, Maple Grove, Brooklyn Park, Brooklyn Center, Fridley, West St. Paul, Falcon Heights, Lauderdale...
If you're not sure if we serve your area reach out.
If you're not sure if we serve your area reach out.
What do you charge?
We charge $65 per hour per cleaner for a standard clean. So, if there are two cleaners it's $130 an hour, etc.
How does scheduling work?
This is what sets us apart... simply call or text 651-728-4133.
Do you have a cancellation policy?
Our policy requires a 24-48 hour notice for any reschedules or cancellations. If this requirement is not met, we charge a $130 fee, and the full rate of the booking. This allows us to respect the time of our cleaners and keep our operations well organized. We appreciate your understanding of this policy and are thrilled to serve you.
What if we miss something during the clean?
We do our best to make sure every corner of your house is spick-and-span. Our cleaners work very hard but we're human. Mistakes happen, and so do you. We have high standards and we make sure our work meets those standards, but if we missed something, please reach out! Our community is very important to us.
Do I need to provide the cleaning products?
Nope! Our team of playful professionals will show up with a smile on their face and everything they need to make your home feel refreshed. However, if you have products you'd like us to use, simply let us know!
Can pets be home while you clean?
Furry friends are a part of the family, and that's true for us too! We love meeting and greeting your pets. We even bring treats to every house clean! So, yes - pets are welcome!
